Hjælp & FAQs

Then we probably do not have in stock. But, we are happy to see if we can get it for you.

Drop us a mail at info@buy2sell.dk and we will get back to you with options.  

Please check our short video for more info here.

And we might be interested!

Please give us a call or drop us a mail at supply@buy2sell.dk with as much information about your goods as possible, and we will get back to you.  

Yes, all our parts are covered by a one-year warranty.

We want to speak to you too!

Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours.

Or give us a call, +45 28 74 80 40

We are open Monday to Thursday from 8 to 16.00 CET and on Fridays from 8 to 15.30 CET.

Please note that we do not ship or respond to requests outside of those hours - but there can be exceptions.

Yes, you will receive an invoice once the order is processed. We also always add a paper version to our packages.   

If you have a VAT number, please send it to us before placing the order, so we can add it to your account. This way, you will automatically get VAT-free prices. 

If you have a VAT number, please send it to us before placing the order, so we can add it to your account. You can contact us here.

If you have a VAT number, please send it to us before placing the order, so we can add it to your account. You can contact us here.

You can pay via Credit Card, PayPal or bank transfer.  

Note that when paying by bank transfer, we require proof of payment before sending the order - unless your company has a special agreement with us. 

You are always welcome to fill out the form or send us an email to info@buy2sell.dkto  request a quote.

Please remember to add your VAT number and the shipping and billing addresses. We will send you a quote with a payment link shortly after. 

We do ship worldwide, but there are a few limitations.

If you are based in a risk zone, we will ask you to cover the shipping costs. If you do not see the shipping available in your country, please reach out to us here.

On weekdays, we ship orders placed before 14.00 CET on the same day. Otherwise, they go on the next working day.

Standard shipping takes:

. 2-4 business days to Europe/UK

. 2-6 to the US

. 4-12 to the rest of the World. 

Express shipping takes:

. 1-2 business days to Europe/UK

. 1-3 to the US

. 2-6 to the rest of the World. 

Standard shipping takes: 

. 2-4 business days to Europe/UK and costs 20 Euros /19 GBP 

. 2-6 to the US and costs 27 USD. 

. 4-12 to the rest of the World and costs 30 euros 

Express shipping takes: 

. 1-2 business days to Europe/UK and costs 50 Euros /40 GBP 

. 1-3 to the US and costs 95 USD. 

. 2-6 to the rest of the World and costs 139 euros 

We usually ship with UPS, FedEx or DHL, depending on where we ship to.  You are welcome to let us know if you have any preference, and we'll do our best to accommodate.

You can also choose to send us your own shipping label. 

We have 3 options available: Standard delivery, Express, and own pickup/shipping. 

Own pick up means that you will either come collect the package yourself at our warehouse, in Sønderborg, Denmark. Or that you will send us your own shipping label – we can send you the dimensions once it is packed. Please do not use that option for any other reason. 

On weekdays, orders placed before 14:00 CET are shipped the same day. This means that if you place your order before this cutoff time, we can arrange Express Next Day delivery. Please note that this service is only available for destinations within Europe and may vary depending on your location.

Yes, you can. We are located in Jyllandsgade 52B, 6400 Sønderborg, Denmark.

We are open from Monday to Thursday from 8 to 16, and on Fridays from 8 to 15.30.

If you wish to collect your order yourself, please choose “Pick up in Sønderborg, Denmark”.

Our warehouse is located here: 

Buy2Sell ApS 

Jyllandsgade 52B 

6400 Sønderborg 

Denmark 

We are open Monday to Thursday from 8 to 16.00 CET and on Fridays from 8 to 15.30 CET. 

We are open Monday to Thursday from 8 to 16.00 CET and on Fridays from 8 to 15.30 CET.

Please note that we do not ship or respond to requests outside of those hours - but there can be exceptions.

Yes, you can cancel your order at any time. However, if your order has already been shipped, it will need to be returned to us before the cancellation can be completed.

To ensure we receive your cancellation request as quickly as possible, we recommend contacting us by phone: +45 28 74 80 40

Yes, if we have another similar item in stock, we will be happy to send it to you as a replacement. If we do not have any replacement in stock, we will issue a refund after receiving the item back.

Yes, we have a one-year warranty during which you can return a product if there is anything wrong with it. 

Depending on the situation, we will either send a replacement or issue a refund upon receiving the part back.

Please send back to:

Buy2Sell ApS 

Jyllandsgade 52B 

6400 Sønderborg 

Denmark 

Yes, depending on the situation, you can receive a partial or full refund once we receive the part back. If you want to return an item, please contact us here.

Refunds are processed within 7 days from when we receive the item(s).

Yes, all our parts are covered by a one-year warranty.